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Feature

Company Knowledge Base

Upload your docs. AI answers from them.

TL;DR

  • —AI answers reference your real documents, not guesses from the internet. Completely eliminate hallucinations by forcing the model to rely strictly on your verified corporate data..
  • —Each team has its own knowledge base. HR docs don't show up for engineering. Maintain strict information silos so that sensitive departmental strategies aren't accidentally exposed to the broader company..
  • —Access is controlled. Only authorized people query each knowledge base. Integration with your IdP ensures that if a user isn't allowed to read a document in your file system, the AI won't summarize it for them either..
  • —Designed for governed enterprise AI usage.
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How It Works

Out of the box, AI knows nothing about your company. It doesn't know your return policy, your product specs, or how your internal processes work. Remova lets you upload documents and the AI starts referencing them when people ask questions. HR uploads the handbook, product uploads the specs, support uploads the help docs. Each team sees their own sources.

Without grounding, large language models are prone to hallucinations—confidently inventing answers that sound plausible but are entirely factually incorrect. By implementing Retrieval-Augmented Generation (RAG) at the enterprise level, Remova restricts the model's answers exclusively to the documents you have officially approved and uploaded. This transforms a generic AI into a highly specialized corporate assistant.

The system automatically processes PDFs, Word documents, wikis, and intranet sites, converting them into searchable vector embeddings. When an employee asks a question, the system first retrieves the most relevant paragraphs from your knowledge base, feeds that specific context to the LLM, and instructs it to synthesize an answer. Crucially, every answer generated through this process includes citations, allowing users to click through to the exact page of the original source document to verify the information.

Key Benefits

  • AI answers reference your real documents, not guesses from the internet. Completely eliminate hallucinations by forcing the model to rely strictly on your verified corporate data.
  • Each team has its own knowledge base. HR docs don't show up for engineering. Maintain strict information silos so that sensitive departmental strategies aren't accidentally exposed to the broader company.
  • Access is controlled. Only authorized people query each knowledge base. Integration with your IdP ensures that if a user isn't allowed to read a document in your file system, the AI won't summarize it for them either.
  • Fewer wrong answers because the AI has approved sources to work from. Instill trust in your workforce by providing an AI that accurately cites its sources for every single claim it makes.
  • Upload a new document and it's available to the AI right away. The ingestion pipeline works in near real-time, meaning updated policies or new product specs are immediately queryable by the team.

Free Assessment

How Exposed Is Your Company?

Most companies already have employees using AI. The question is whether that's happening safely. Take 2 minutes to find out.

You get

A short report showing where your biggest AI risks are right now.

Use Cases

Employees asking policy questions and getting answers from the actual handbook. Dramatically reduce the number of routine, repetitive questions submitted to the HR helpdesk.

Support responding to customers using real product docs, not memory. Equip your customer success agents with an instant-recall assistant that knows every detail of your technical documentation.

New hires learning company processes through AI that knows the SOPs. Accelerate the onboarding ramp-up time by allowing new employees to query your standard operating procedures conversationally.

Anyone searching internal docs without digging through shared drives. Replace clunky, keyword-based intranet search bars with a semantic engine that actually understands what the user is looking for.

Rollout Checklist

  • Define policy scope and ownership for company knowledge base.
  • Pilot company knowledge base with one department and measure adoption quality.
  • Set alert thresholds for governance events and escalation workflows.
  • Review outcomes monthly and tune controls based on operational feedback.

Metrics to Track

  • Control adoption rate by team
  • Policy or safety event volume trend
  • Exception turnaround time
  • Cost impact before vs after rollout

Free Resource

Get a Draft AI Policy in 5 Minutes

Answer 6 questions about your company. Get a real AI usage policy you can hand to legal this week.

You get

A ready-to-review AI policy document customized to your company.

Knowledge Hub

Company Knowledge Base FAQs

The system supports PDFs, Word documents, plain text, markdown, CSVs, and can even crawl specific intranet URLs or Confluence pages.
No. The documents are used purely for retrieval-augmented generation (<a href='/glossary/rag'><a href='/glossary/rag'>RAG</a></a>) at inference time. Your data is never used to train the base <a href='/glossary/foundation-model'>foundation models</a>.
The dashboard allows administrators to easily view, manage, and delete older documents. You can also set expiration dates for specific uploads so they auto-purge.
Yes, enterprise tier customers can configure automated syncing so that when a document is updated in SharePoint, the AI knowledge base automatically ingests the new version.

AI FOR COMPANIES

Deploy company knowledge base and related controls with Remova's enterprise AI governance platform.

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