How A National Insurance Carrier Secured Enterprise AI
TL;DR
- —Underwriters and claims adjusters needed AI for risk assessment and claims processing, but policyholder PII and proprietary actuarial models required protection.
- —Successfully implemented safe AI for companies within Insurance.
- —Key results: -35% Claims Processing, 99.7% PII Protection, 2.5x Underwriting Speed, 8.2x ROI.
Challenge
Underwriters and claims adjusters needed AI for risk assessment and claims processing, but policyholder PII and proprietary actuarial models required protection.
Solution
Deployed Remova with PII redaction configured for insurance-specific data patterns (policy numbers, claim IDs, actuarial data). Department budgets separate underwriting, claims, and operations.
Results
Claims processing time reduced 35% with AI-assisted analysis.
PII detection accuracy across insurance-specific data patterns.
Underwriting research and risk assessment accelerated 2.5x.
8.2x return on investment within the first 6 months.
“The insurance-specific PII patterns were critical. Generic DLP tools miss policy numbers and claim identifiers that Remova catches.”
Chief Digital Officer
National Insurance Carrier, A National Insurance Carrier
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